Decathlon Cutomer Service
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Activity overview
Latest activity by Decathlon Cutomer Service-
Decathlon Cutomer Service created an article,
Birthday Party
Please note that the availability of the birthday parties vary by region. To search your local area, please use the geolocation button. Q: How do I know the party is booked? A: You will receive a...
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Decathlon Cutomer Service created an article,
How can I rent the Decadium?
Future Coaches Renting the decadium will depend on the availability of the time you have selected and the reason for your rental. If you would like to coach in our decadium, please click here Third...
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Decathlon Cutomer Service created an article,
What is a Decadium?
A decadium is a sports facility located in each Decathlon store. You will find courses offered by certified coaches, and offers adapted to all age groups and levels of practice. Each decathlon...
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Decathlon Cutomer Service created an article,
How do I contact the organizer or coach of an activity?
If you need to contact your organizer, go to the page of the activity and scroll down to their profile. Click on the blue highlighted text "Contact the organizer". This will open up our instant mes...
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Decathlon Cutomer Service created an article,
Can I sign up for an activity at the last minute/walk-in?
In most cases, it is possible to register for an activity in-person at the last minute if you know for sure that it is taking place. However, activities that do not have any participants registered...
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Decathlon Cutomer Service created an article,
How to find the activity I am looking for!
On the Homepage, you can scroll down to view the various options available depending on the time of the year. Normally you will be able to see seasonal terms, classes for kids or adults, lists of s...
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Decathlon Cutomer Service created an article,
How to cancel a booking
To cancel your reservation, return to the Decathlon Activities home page and log into your account. There, you will see at the top all the upcoming activities you have booked. Select the activ...
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Decathlon Cutomer Service created an article,
How do I book an activity?
Find the activity you are looking for by using the filters or search the pages by all activities. Click on the activity you wish to book Note: that drop-in and session classes are different. Read t...
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Decathlon Cutomer Service created an article,
Difference between Drop-in classes versus Session classes
Drop-in classes are one-off situations. You can purchase multiple drop-in classes, but will have to book and pay for them one at a time.The pros about this are that it will allow flexibility to cho...
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Decathlon Cutomer Service created an article,
How to book an external partner activity
All external partner can be found on the homepage of Decathlon activities at the bottom of the page. Note: all external partners on the search pages will show the organization logo in the bottom le...