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Recent activity by Decathlon-Cutomer-Service Recent activity Votes
  • How to manage taxes on my activities

    As an organizer, you decide if you want to charge taxes to your participants or not (this will depend on your particular circumstances). This choice is made during the creation of your organizer ac...

  • Creating a coach account

    Once you completed the online form, a team member will get in touch with you and discuss your project. Shortly after, you will receive an email inviting you to create your Organizer Account ! ...

  • How to access and modify my coach profile

    At this moment you will need to submit a request at the top of the page or by clicking this link explaining what you would like to change. These are the different parts that can be changed: Coach ...

  • What can I list on Activities?

    Note that Decathlon Activities can contact you regarding events and activities that are not accepted on our platform and/or provide you with guidance in order to improve your publication.  We accep...

  • Joining us as a Coach

    In order to join us as a coach on Activities and grow your business, simply fill in the form on this page and your local store will get in touch with you shortly after!    

  • Guide to creating sessions

    How to create classes as session  Do you want to offer your participants a package of multiple classes instead of individual, drop-In activities? It’s a great idea and really benefits your particip...

  • Promotional codes and payment incentives

    At this moment we cannot create promotional codes for discounts for your participants. The promotion codes that we use are for customer appeasement.    If you would like to have something similar f...

  • Canceling/refunding an activity

    You can cancel a single class or multiple classes, if you are no longer able to run the class for example. Advice: As much as possible, send a message to the registered participants ahead of time t...

  • How can I rent the Decadium?

    Future Coaches Renting the decadium will depend on the availability of the time you have selected and the reason for your rental. If you would like to coach in our decadium, please click here Third...

  • Refund & Cancelation policy

    This text is directly taken out of the "Terms of use" found on Decathlon activities. "General Terms & Conditions for Users and Participants 14. Pricing and Refunds 14.1 Registration for a Participa...